Privacy Policy

Last updated: November 17, 2025

1. Introduction

Welcome to ACTIVA ("we", "us" or "our"), a service offered by By Wolff. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store and protect your personal information when you use our service.

ACTIVA (korsou.org) is an interactive map application that helps you discover activities, restaurants, beaches and events in Curaçao. The service is available via web and mobile browsers.

Data Accuracy Disclaimer: POI (venue) and event data in ACTIVA is primarily sourced through AI research and automated scanning. While we strive for accuracy, this information may be incomplete, outdated, or incorrect. Venue owners are responsible for reviewing and correcting their own venue information via B2B accounts. Users should always verify details directly with the venue before visiting.

Data Controller:

By Wolff
Chamber of Commerce number: 93964323
Address: Boschdijk 180B, Eindhoven, The Netherlands
Website: korsou.org

2. Information We Collect

2.1 Account Information

When you register via Google Sign-In, we collect:

2.2 Usage Data & Saved Content

We collect information about how you use the application and what content you save:

Privacy Note on Saved Items: Your saved POIs and events are completely private and only accessible to you. They are NOT visible to other users, venue owners, or admins.

2.3 B2B Account Specific Data

For users with a Business (B2B) account, we collect additional information:

2.4 Event Creation Data (B2B & Admin)

B2B and Admin users who create events:

How recurring events work: Recurring events use real-time calculation to determine the next occurrence based on the current date/time in Curaçao timezone.

2.5 Location Data (Optional)

ACTIVA uses your device's location ONLY with your explicit permission. We request location access to provide enhanced map functionality:

How we use your location:

Privacy Guarantee: Your location is processed only in your browser (client-side). It is never sent to our servers and never stored in any database. The location permission can be revoked at any time via your browser settings.

Location Permission Details:

Technical Implementation:

2.6 Technical Data & Analytics

2.7 Admin Specific Data

For admin accounts we collect:

3. How We Use Your Information

3.1 Service Delivery & Core Functionality

3.2 B2B Service Delivery

For Business accounts, we use data to:

B2B Venue Owner Responsibility: Venue owners with B2B accounts are responsible for maintaining accurate and up-to-date information about their venues. AI-sourced initial data may contain errors. It is the venue owner's responsibility to review and correct all information including opening hours, descriptions, phone numbers, and location details.

3.3 Event Management & Discovery

AI-Generated Event Data Disclaimer: Event information discovered by AI bots is based on public online sources and may be inaccurate, outdated, or incomplete. Events may be cancelled, postponed, or have changed details without our knowledge. Always verify event details with the organizer or venue before attending.

3.4 Communication

Email Service Details:

3.5 Service Improvement & Optimization

3.6 Admin & Moderation Purposes

4. Data Storage and Security

4.1 Where We Store Your Data

Your data is securely stored in Google Cloud infrastructure:

4.2 Data Retention & Automatic Cleanup

4.3 Security Measures

4.4 Backups & Disaster Recovery

5. Data Sharing

5.1 We NEVER Share Your Personal Data with Third Parties for Marketing Purposes

5.2 Data Sharing with Service Providers

We share minimal data with the following trusted third-party services for technical functionality:

ACTIVA Gold Payment Processing: When you activate an ACTIVA Gold account, we integrate with Wise and Stripe to enable payment processing. Wise verifies your business identity (required for Stripe Connect in Curaçao). Stripe processes all payment transactions directly between customers and your business. ACTIVA acts solely as a payment facilitator and does NOT see, store, or process payment card details. All payment data is handled exclusively by Stripe under their Privacy Policy.

5.3 Legally Required Data Sharing

We may share your data with:

We will inform you of such requests unless legally prohibited.

5.4 Public Information

The following data is publicly visible on the map for all users:

Your personal saved spots, events and notes are ALWAYS private and only visible to you.

Data Source and Accuracy: Public venue and event information is sourced through AI research, Google Places API, and manual admin curation. This data may contain inaccuracies. ACTIVA does not guarantee the accuracy of venue information, opening hours, or event details. Users and venue owners should verify all information.

5.5 Aggregated & Anonymous Data

We may share anonymized, aggregated data for:

This data can never be traced back to individual users.

6. Your Rights

Under the GDPR (General Data Protection Regulation) and Curaçao privacy legislation, you have the following rights:

6.1 Right of Access (Art. 15 GDPR)

You can request what data we have stored about you. We will provide a complete overview within 30 days, including:

6.2 Right to Rectification (Art. 16 GDPR)

You can modify your account data at any time:

6.3 Right to Erasure - "Right to be Forgotten" (Art. 17 GDPR)

You can request complete deletion of your account and data:

What will be deleted:

What remains stored (if applicable):

6.4 Right to Data Portability (Art. 20 GDPR)

You can request your data in a structured, machine-readable format:

6.5 Right to Object (Art. 21 GDPR)

You can object to processing of your data for:

6.6 Right to Restriction of Processing (Art. 18 GDPR)

You can request temporary restriction of data processing during:

6.7 Account Type Changes

7. Cookies and Tracking

7.1 Essential Cookies (Functional - Always Active)

We only use essential cookies that are necessary for the service to function:

7.2 Analytics & Tracking

We do NOT use third-party analytics like Google Analytics, Facebook Pixel, or other trackers.

All analytics are:

We only track:

7.3 Social Media & External Embeds

ACTIVA does NOT use social media tracking pixels or third-party embeds:

7.4 Cookie Management

You can manage cookies via your browser settings:

When blocking essential cookies, the following features will not work:

8. Children

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you discover that your child has provided us with personal data, please contact us.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of changes by posting the new privacy policy on this page and updating the "last updated" date.

Significant changes will be announced via:

10. Data Retention

We retain your data according to the following schedules:

Active Accounts

After Account Deletion

Inactive Accounts

Specific Data Retention

Legal Obligation

In some cases, we are legally required to retain data longer:

11. International Data Transfers

ACTIVA is a Curaçao-based service, but uses Google Cloud infrastructure for hosting. Your data may be transferred outside Curaçao:

11.1 Primary Data Location

11.2 Google Cloud Appropriate Safeguards

11.3 Third-Party Services Outside EU

11.4 Data Residency Commitments

We commit to:

11.5 Your Rights Regarding International Transfers

You have the right to:

12. Contact

For questions about this privacy policy or exercising your rights, you can contact us:

By Wolff
Chamber of Commerce number: 93964323
Address: Boschdijk 180B

Email:
info@bywolff.dev
For all inquiries: privacy requests, GDPR rights, technical support and Business account questions

Website: korsou.org

Response time:
• Privacy requests: Within 72 hours (confirmation), max 30 days (handling)
• Technical support: Within 24 hours on business days
• B2B requests: Within 5 business days

Privacy Officer

For complex privacy issues or escalation of requests, you can directly contact our Privacy Officer via info@bywolff.dev with subject "Privacy Officer - [your question]".

Submitting a Request

When submitting a privacy request, always include:

We may ask for additional identification to secure your account.

13. Complaints

If you are not satisfied with how we handle your data, you have the right to file a complaint with the supervisory authority:

Dutch Data Protection Authority (Netherlands)
Website: autoriteitpersoonsgegevens.nl
Phone: (+31) 70 - 888 85 00

Alternative (Curaçao)
For local complaints, you can also contact relevant Curaçao authorities for consumer protection.

Complaints Procedure at By Wolff:

  1. Submit complaint via info@bywolff.dev
  2. We confirm receipt within 72 hours
  3. Internal investigation (max 14 days)
  4. Written response with proposed solution
  5. If not satisfied: escalation to Privacy Officer
  6. If still not satisfied: right to complaint with Data Protection Authority

14. AI & Automated Processing

14.1 Research Bot & Party Bot

ACTIVA uses AI-powered bots for content discovery in Curaçao:

14.2 Bot Data Processing

Important safeguards:

AI Bot Accuracy Disclaimer: Content discovered and generated by Research Bot and Party Bot may be inaccurate, incomplete, or outdated. AI systems can make mistakes in interpretation, location detection, and data extraction. All bot-discovered content is manually reviewed by admins before publication, but errors may still occur. Venue owners are responsible for correcting their own venue information via B2B accounts.

14.3 No Automated Decision-Making

We do NOT use AI for automated decisions that have legal consequences or significantly affect you:

14.4 Right to Human Intervention

For all automated processes, you have the right to:

15. Specific Functionalities & Privacy

15.1 Drag-to-Move (Admin Feature)

Admin accounts can adjust venue locations via drag-to-move:

15.2 Real-Time Opening Hours

Opening hours are calculated in real-time based on:

15.3 Performance Optimization

For better app performance, we use:

These optimizations do NOT collect tracking data - only technical performance metrics (anonymous).

15.4 Photo Uploads (B2B)

B2B accounts can upload venue photos:

Venue Owner Responsibility: B2B account holders are solely responsible for ensuring all uploaded photos, descriptions, and venue information are accurate, appropriate, and comply with copyright laws. ACTIVA is not liable for incorrect or misleading venue information provided by venue owners.

15.5 Event Creation (B2B & Admin)

Events created via ACTIVA:

15.6 Live Location Feature

How the live location feature works and protects your privacy:

How to disable live location:

  1. Chrome/Edge: Click padlock icon → Site settings → Location → Block
  2. Safari: Preferences → Websites → Location → korsou.org → Deny
  3. Firefox: Address bar icon → Permissions → Location → Block
  4. Mobile: System settings → Apps → Browser → Permissions → Location → Deny for korsou.org

After blocking, refresh the page - the app will start zoomed out on Curaçao without your location marker.

This privacy policy was drafted with your privacy as the highest priority. We take data protection seriously and are transparent about how we handle your information.

16. Changes to This Policy

16.1 Version History

16.2 Notification of Changes

We may update this privacy policy from time to time to reflect new features, legal requirements or security improvements.

For significant changes, we will send you a notification via:

What are "significant changes"?

For minor changes (non-material):

16.3 Opt-Out for Changes

If you do not agree with significant changes:

16.4 Archive of Old Policies

All previous versions of this privacy policy are available upon request via info@bywolff.dev. We retain old versions for at least 7 years (legal obligation).

17. Minors

17.1 Age Limit

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

17.2 Parental Supervision

If you are a parent or guardian and you discover that your child has provided us with personal data:

17.3 Verification for B2B Requests

B2B accounts require adult age (18+):

17.4 Content Suitable for All Ages

Although the app is 16+, we ensure content remains appropriate:

18. Updates & New Features

18.1 Beta Features & Privacy

We sometimes test new features in beta form:

18.2 Future Features in Development

Features that may come in the future (not active, informational):

These features will only be activated after updating this privacy policy with specific details.

19. Privacy by Design

19.1 Our Privacy Principles

ACTIVA is built according to "Privacy by Design" principles:

19.2 Concrete Examples

19.3 Privacy Audits

We regularly conduct privacy audits:

20. Final Note

This privacy policy is drafted in English as the international standard. A Dutch version may be available upon request.

Last full review: November 4, 2025
Next scheduled review: February 4, 2026 (quarterly cycle)

Thank you for trusting ACTIVA. Your privacy is our priority. For questions, doubts or concerns, feel free to contact us via info@bywolff.dev. We are always ready to help.